Placing an Order

Complete and submit our provided Order Form. Please make sure to complete all sections on the form and include any additional information or notes in the “additional information” section provided.

Also if we have any questions about the work order you filled out we will contact you to clear them up before we start otherwise we will follow your provided directions.
 

Shipping

Once an order has been placed please print out a order summary or include a note detailing the work to be done and reference the order #. If there are any special requests that have been discussed in advance then be sure to note these.

To prepare for shipping, you may strip slides/frames as much as you feel comfortable doing so and the rest will be handled in house at no charge. (slide internals on all models except Glocks should be left installed if red dot cutout is being performed). Once completed, all parts will be reassembled.

Ship your item(s), a copy of your completed Order Form, and a copy of your driver's license (if sending the serialized portion of the gun).  We have an FFL, so you can ship directly to us and we can ship directly back to you. There is no required paperwork for gunsmithing services. Be sure to check with the carrier regarding their policy for shipping long guns.

NOTE: When shipping a firearm, it is most important that you comply with federal, state, and local laws and regulations. The following guidelines are meant to help, but you must seek assistance from the appropriate authorities if necessary. Check magazines and chambers to ensure that they are unloaded. Do not ship ammunition. Do not attempt to ship a (handgun) via US Postal Service; only federally licensed dealers may ship a handgun by US Postal Service.

By default all packages only carry $50 of insurance. Americor Manufacturing is not responsible for loss or damage that occurs by the shipping carrier. If you would like additional insurance be sure to mention in the notes when placing your order.
 

order status/ turn around times

When you place your order, you will receive an email confirmation. If you do not have email, you will be given your order number when you place your phone order. Typical lead times can vary depending on workload. Current lead time on stippling/ engraving/marking is about 3-4 weeks from date of receiving your item at our shop but can vary.

payment

We accept payment via credit card or cashiers check/money order. If paying by credit card, simply add card details to the order form and we will process card once work is complete. OR IF DESIRED, WE CAN EMAIL YOU AN INVOICE WITH A PAYMENT LINK ONCE YOUR ORDER IS COMPLETE. We accept Visa, MasterCard and American Express and Discover. If you are ordering with a credit card, your shipping address must be the same as the billing address of your credit card statements. This is for your protection.

We also accept certified/ cashier's checks or money orders sent in with items at time of ordering. Please don't forget to add $15 + desired insurance amount for return shipping to your total.

Cancellations

Since most orders placed are custom and very specific, and the time/costs associated with preparing orders and ensuring all required tooling and supplies are available for your project, all cancellation requests must be approved by contacting: sales@americormfg.com

Request for cancellation after 5 business days will be subject to a 25% cancellation fee. Some services may already have been rendered at the time of your request, including but not limited to cleaning, disassembly, reassembly, FFL documentation, custom tooling costs, custom finish requests, engravings, and return shipping. Services already rendered at time of request (you request return after your slide has already been disassembled) will be billed at standard shop rate of $50/hr. All items will be returned to the condition they were received prior to return. 

Any request for revise/repair of completed orders must be made with 24 hours of receipt of package.
 

refunds

Due to the custom nature of our work and the specific services involved, there are NO REFUNDS on our work. 

Once you order the work to be performed there is no recourse or refund available. We do stand behind our work 100% and strive to produce quality items. However, we are human and mistakes sometimes happen....in this case, we will fix our mistake to your satisfaction.